About us
Dealership Information
At Capistrano Toyota Scion the customer is our NUMBER ONE PRIORITY. We have a highly trained sales, parts and service staff that are available to meet your needs. Behind the scene is the Business Development Center. The Business Development Center representatives are specialized, highly trained team of skilled professionals who receive and answer customer’s questions from the initial sales inquiry and scheduling of appointments for a test drive Contact Us.
The Business Development Center not only schedules appointments but performs other tasks that ensure all factory required service and maintenance is performed. This is accomplished by sending service reminders (due and overdue). Service reminders can be done by a phone call or a reminder sent via mail. Service appointments can be made on the Capistrano Toyota Scion website, Service Reservations, or by calling 949-493-4100.
Growth is certainly important to us and we realize that this can only be accomplished by making sure that the customer buys the new or pre-owned vehicle that meets their needs. At Capistrano Toyota Scion we realize that the buying experience extends beyond the initial purchase. It is our duty and responsibility to you, our customer, that we provide the support after the sale. The areas could be in our service or parts departments and extend back to the sales department when you decide to purchase additional vehicles from Capistrano Toyota Scion.
Customer Relations
Capistrano Toyota Scion’s Customers Relations Department is responsible for ensuring that our customers receive an excellent level of service. Capistrano Toyota Scion’s Customer Relations Department with its professional, responsible and caring staff is able to ensure they provide timely, friendly, and excellent customer service to Capistrano Toyota Scion’s customers. Capistrano Toyota Scion’s Customer Relations Department is responsible for assisting customers with their questions, concerns, and experiences and for maintaining a positive relationship.
Capistrano Toyota Scion is committed to helping its customers. Capistrano Toyota Scion’s Customer Relations Department communicates with customers through a variety of means, including telephone, e-mail, fax, mail, or in person. Capistrano Toyota Scion’s Customer Relations Department uses computers and telephones extensively in their work to keep customers information safe, updated and up to date.
The Customer Relations Department is a group of professional, friendly courteous, well versed and highly trained individuals whose sole goal is to make every experience you have at Capistrano Toyota Scion is a positive and enlightening experience.
|
||||||||||||||||||||||||
Hours |
||||||||||||||||||||||||
 |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
|
||||||||||||||||||||||||
Map |
||||||||||||||||||||||||
|
||||||||||||||||||||||||
|
||||||||||||||||||||||||
|
||||||||||||||||||||||||
 |
||||||||||||||||||||||||
| GET DRIVING DIRECTIONS |
